WORK ORDER REQUEST
BUILT FOR A HIGHER STANDARD
SAME HOMES.
A HIGHER STANDARD.
NEW WORK ORDER
UPDATE EXISTING WORK ORDER
↻
UPDATE EXISTING WORK ORDER
ADD INFORMATION.
KEEP THE SAME TICKET.
JOZAY REFERENCE #
*
FIND WORK ORDER
VCCR / REP NAME
*
EMAIL OPTIONAL - RECEIVE UPDATE CONFIRMATION
WHAT ARE YOU ADDING?
*
Select Update Type
Additional Photos
Scope Clarification
Access / Homeowner Information
Other Update
UPDATE / CLARIFICATION
▣
ADD PHOTOS — OPTIONAL
Upload additional photos to the existing work order.
↥
Click to upload or drag and drop
Up to 10 photos • Large images optimized automatically
0 of 10 selected
Clear All
➤ SUBMIT UPDATE
1
WORK ORDER
2
DETAILS
3
SCHEDULING
4
PHOTOS
5
REVIEW & SUBMIT
1
WORK ORDER INFORMATION
ACCURATE INFORMATION
LEADS TO FASTER SOLUTIONS.
BUILDER / CLIENT NAME
*
WORK ORDER #
VCCR / REP NAME
*
EMAIL OPTIONAL - RECEIVE SUBMISSION CONFIRMATION
SERVICE ADDRESS
*
COMMUNITY / NEIGHBORHOOD
CITY
Select City
San Antonio
New Braunfels
Seguin
Schertz
Cibolo
Converse
Marion
Bulverde
Spring Branch
Canyon Lake
Boerne
Castroville
Von Ormy
Elmendorf
Floresville
Pleasanton
Jourdanton
San Marcos
Maxwell
Kyle
Fredericksburg
Corpus Christi
Other
ZIP CODE
HOMEOWNER NAME
HOMEOWNER PHONE
HOME STORIES
Select Option
1 Story
2 Story
OK TO CONTACT HOMEOWNER?
Select Option
Yes
No
2
SERVICE DETAILS
CLEAR SCOPE.
LESS DELAYS.
TRADE REQUESTED
Select Trade
Paint
Drywall
Paint / Drywall
Carpentry
Multi-Trade
Specialty
Other
PRIORITY
Standard
Urgent
Leadership Escalation
TYPE OF REQUEST
Select Type
New Repair
Build Back
Return Visit
Assessment
Other
DETAILED SCOPE OF WORK
*
MATERIALS INFORMATION
Materials on site
Builder to provide
JOZAY to provide (bill accordingly)
Unknown at this time
EXPECTED MATERIAL DELIVERY DATE
3
SCHEDULING & ACCESS
THE RIGHT INFORMATION
KEEPS EVERYONE ON TRACK.
PREFERRED DATE #1
PREFERRED DATE #2
PREFERRED TIME WINDOW
Select Option
AM — 8:00 AM–12:00 PM
PM — 12:00 PM–5:00 PM
ALL DAY — OPEN AVAILABILITY
HARD STOP TIME (IF ANY)
Select Option
No Hard Stop
Yes — Before 12:00 PM
Yes — Before 3:00 PM
Yes — Other
HOMEOWNER CONFIRMED?
Select Option
Yes
No
ACCESS INFORMATION
RETURN VISIT AUTHORIZED?
Select Option
Yes
No
N/A
4
PHOTOS
A PICTURE PAINTS A CLEARER PATH.
▣
UPLOAD PHOTOS — OPTIONAL
Add photos of the issue, location, and any relevant areas when available.
↥
Click to upload or drag and drop
Up to 10 photos • Large images optimized automatically • JPG, PNG, HEIC
0 of 10 selected
Clear All
5
REVIEW & SUBMIT
THANK YOU FOR HELPING US
KEEP HOMES IN TOP SHAPE.
I confirm the information provided is accurate to the best of my knowledge.
▱ Save for Later
➤ Submit Work Order
